Terms of Service
These terms govern the use of Klymb Studio (“Klymb”, “we”), available at klymbstudio.com. By creating an account you accept them. If you use Klymb on behalf of a company, you confirm you are authorized to bind it.
1. The service
Klymb is a platform where brands and agencies run UGC campaigns with independent creators: briefing, video review, messaging, performance tracking and creator payments. Creators use Klymb free of charge and keep 100% of their fees — Klymb takes no commission on creator payments. Klymb's revenue is the platform subscription paid by brands and agencies.
2. Accounts
You must be 18 or older. Keep your credentials confidential; you are responsible for activity under your account. Give us accurate information and keep it up to date.
3. Subscriptions & trial
- Brand and agency plans are billed monthly through Stripe, at the price shown at checkout. New subscriptions start with a 14-day free trial: a payment method is required to start the trial, nothing is charged during it, and the first charge occurs at the end of the trial unless you cancel before.
- You can cancel at any time from your billing settings or by contacting us; cancellation takes effect at the end of the paid period. Fees already paid are non-refundable except where the law says otherwise.
- Without an active subscription or trial, launching new campaigns, sending briefs and inviting creators are paused. Reviewing work already delivered and paying creators always remain available.
4. Campaign wallet & creator payments
- Campaigns are pre-funded: a campaign can only be launched if its budget is available in the workspace wallet. This guarantees creators that funded work is payable.
- Wallet top-ups and creator payouts are processed by Stripe. Creators receive payouts through Stripe Connect and must complete Stripe's identity verification to be paid.
- Approving a deliverable triggers the corresponding creator payout from the wallet. Brands are responsible for reviewing work before approving it.
5. Content
- Creators retain ownership of the content they produce until the campaign's agreed terms transfer or license it to the brand. The rights granted for each campaign are those stated in the campaign brief and contract generated on the platform.
- You grant Klymb the technical license needed to host, process and display content on the platform (and nothing more).
- You are responsible for the content you upload: it must not infringe third-party rights or applicable law.
6. Acceptable use
No unlawful, fraudulent or abusive use; no attempts to circumvent payment flows, scrape the platform, probe its security, or access other tenants' data. We may suspend accounts that break these rules, after notice where practicable.
7. Third-party services
Klymb integrates Stripe (payments), Cloudflare (hosting, video), Supabase (database, EU) and the official APIs of TikTok, Meta and Google for performance metrics. Their services are governed by their own terms. See our Privacy Policy for details on data handling.
8. Availability & liability
We work to keep Klymb available and secure, but the service is provided “as is”, without warranty of uninterrupted operation. To the extent permitted by law, Klymb's total liability for any claim is limited to the subscription fees you paid in the 12 months preceding the event. Nothing in these terms limits liability that cannot be limited by law.
9. Changes
We may update these terms; material changes will be announced by email or in-app at least 15 days before taking effect. Continuing to use Klymb after that constitutes acceptance.
10. Law & jurisdiction
These terms are governed by French law. Disputes are subject to the competent courts of Paris, France, subject to mandatory consumer protections.
Contact
Klymb Studio — privacy@klymbstudio.com